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FLAT RATE SHIPPING NOW AVAILABLE WITHIN AUSTRALIA! ONLY $14.99 AUD for orders under $99- Free Shipping for orders over $100
Australian Forces Posted Overseas (AFPO) addresses:
Orders selected as AFPO less than 2KG must be for AFPO addresses only.
An AFPO delivery address must include the following:
Serial number, rank and name of recipient
Name of unit
AFPO [insert number of AFPO]
AUSTRALIAN DEFENCE FORCES,
Sydney NSW 2890
S8 Products Group will not ship your parcel if you have selected AFPO and not supplied an AFPO address.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
S8 Products Group acceptable delivery period is 7-14 business days after you have placed your order. S8 Products Group ships and consolidates from various warehouses in order to offer you the widest range. You will receive an email when we ship your order via one of our carriers.
CAN I RETURN AN ORDER?
We are happy to provide exchanges (for incorrect sizes only) or store credits for items in as-new, unused and original condition within 30 days of you receiving the order. They must be returned in the original packaging, with all tags attached, and in a resalable, brand-new condition. Any marks or damage to the item or the packaging will mean the item will be returned to you, and no store credit or exchange will be given. Due to health and safety regulations, we are unable to exchange or refund on any underwear, socks or climbing gear purchased unless faulty within the manufacturer's warranty period. A $14.99 reshipping fee applies for exchanges. If returning an item, you will need to obtain a copy of our RMA form under the Returns & Exchanges section of our website, read the entire document and fill it out correctly.
HOW IS MY ORDER SHIPPED?
We ship via multiple carriers and we do not ship to P.O. Box. addresses. If you are not home to collect the consignment a card may be left for you to collect it from the nearest depot as we do not authorise redelivery. Your Parcel will only be held at the depot for 5 business days and if not collected will be shipped back to us. If you require re-delivery a $14.99 shipping fee will be charged.
DO YOU SHIP OUTSIDE AUSTRALIA?
Currently we ship within Australia and New Zealand only.
HOW MUCH IS THE SHIPPING COSTS/ FREIGHT COSTS?
All orders within Australia ship for a flat rate of $14.99 AUD (standard shipping) while $29.95 for New Zealand.