FAQ's

Ordering

Where is S8 Products Group located? Can I pick up my order?
S8 Products Group supplies products throughout Australia through our online store.

When will my backorder arrive?
The duration that products are backordered depends upon the product and the manufacturer. In general items are backordered for less than 2 weeks, however in some instances, with high demand or difficult to obtain products, especially on items being purchased in high volume by government agencies. The estimated arrival date is not always known, but feel free to contact S8 Products Group who will do their best to provide you with information.

Can I check the status of my order online?
Yes, please log into your online account to check order status. If you are having difficulty logging in, or have any questions about your order, you can email us at admin@s8productsgroup.com.au

Can I pay via direct bank/ wire transfer?
No, we do not accept direct/wire transfer unless authorised to do so.

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